Yes we need at least 24 hrs notice for daycare and please try to call for grooming appointments well ahead of when your pet is due for a cut.

Given your dog is said to be ok with others or you don’t know we start slow and introduce them to one or two of our regular dogs . As long as they don’t show aggression or are overly fearful we will integrate them into a group.
 

All Dogs are assessed with a larger and smaller dog. Aggression of any kind is not allowed and won’t be out in group. We do split into separate groups but majority of our dogs are good being with others of different size.

Absolutely, in fact we encourage all owners to tour the facility .

Animal safety is a top priority. We closely monitor all animals throughout the day, especially during playtime. Though we try to keep play at a fun, friendly level, whenever animals play, injury is infrequent but inevitable. We believe that the benefits of attention, socialization, and exercise far outweigh the small likelihood of injury. In case of medical emergency, we have your pet’s veterinarian on file. We are also in contact with and close proximity to two emergency hospital locations: Greater Buffalo Emergency Vet and Green Acres.

Canine Playhouse  takes precautionary steps – through mandatory vaccination requirements, sanitizing everything on a daily basis, and keeping your pet’s diet consistent – to reduce the risk of animals spreading disease.  As with injuries, if your pet becomes ill we will seek medical attention immediately.

​

-Kennel Cough: while we strive to maintain a clean facility, like a child's daycare it is impossible to eliminate all threats. Kennel Cough is highly contagious and often times is seen in facilities that hold multiple dogs. Even the cleanest places can get kennel cough. Even after being vaccinated, dogs may still acquire kennel cough (although usually a less severe form than they would have otherwise).